All visitors and returning residents must follow the travel orders put in place by Governor Baker. If you are visiting from within Massachusetts, Vermont, Maine, New Hampshire and Hawaii you do NOT need to self-quarantine. Visitors from other states must complete a Massachusetts Travel Form www.mass.gov/forms/massachusetts-travel-form. If your COVID-19 test result has not been received prior to arrival to the state of MA, visitors, and residents are required to quarantine until they receive a negative test result. Failure to comply may result in a $500 fine per day.
Our Stay Safe Efforts
The health and safety of our guests and employees have always been our top priority. During these unfamiliar times, we strive to provide a safe and comfortable environment for everyone.
We have been monitoring the CDC along with state and local official recommendations. We have carefully reviewed and implemented requirements for lodging establishments. We will remain up to date on these requirements, and adjust accordingly as future directives come from our state leadership.
Please take a moment to review our new protocols and procedures:
We will communicate to you prior to your arrival dates and we recommend texting, calling, or e-mailing with your preferences or needs before you arrive.
Arrivals & Departures
One of our favorite parts of each day is greeting our guests. For now, we have implemented a less interactive check-in procedure for safety. During our check-in hours of 3-6 PM, guests will pick up an envelope with a room map along with sanitized keys, a parking pass and parking instructions at the front desk. Masks are required indoors in Massachusetts per order of the Governor. After-hours check-ins will be accommodated with prior arrangement.
The balance on the reservation will be charged in full on the day of arrival using the credit card on file. If arriving outside of our check-in hours of 3-6 PM, please be sure to let us know ahead of time.
Upon departure, we ask that guests leave their keys in the bowl at the front desk. Front desk staff will assist with luggage if assistance is needed.
Our parking is located at 6 Luscombe Avenue, behind our building. We ask guests to park between the lines in our very small lot so we can accommodate all guest’s cars. Additional parking can be accommodated at our satellite location up the street at a daily market rate. Prior arrangement needs to be made to accommodate this.
We are excited to announce that our delicious breakfast is back! We are offering a plated, house-made breakfast throughout our common areas and outside patio each morning. Guests are asked to fill out a menu the night before and choose a time. A mask must be worn in all common areas until you are seated.
Guests Rooms, Common Areas and Housekeeping
Each of our guest rooms is thoroughly cleaned and disinfected prior to your arrival. Staff members have been trained to deliver enhanced cleaning protocols in guests’ rooms and throughout the entire property. Staff wears gloves and masks throughout the cleaning of each guest room and bathroom.
Common areas are sanitized several times a day following a checklist including high traffic areas such as doors knobs, counters, light switches, and stair railings.
Hand sanitizer is placed throughout the inn and we encourage guests to use it as they see fit.
To ensure safety during a guest’s stay, housekeeping will not enter the guest room. If requesting additional items, towels, or linens, we recommend doing so prior to arrival.
Guests are encouraged to leave sealed trash outside of their door along with towels and linens each morning.
If guests would like to borrow books, magazines, or games from our common area, the items should be left inside the guest room upon departure so that housekeeping can clean and disinfect properly.
The use of our kitchen is prohibited. We encourage guests to ask the front desk prior to 5 pm if there are items needed, such as plates, glasses, silverware. In addition, guests will need to ask the front desk for ice.
Social Distancing, Masks and Guest Policies
We ask guests to be respectful of Massachusett’s physical distancing guidelines. Common areas are to be occupied by one guest group at a time.
Our staff will be masked while working. We require guests to wear a mask when indoors as required by State ordinance. Most towns require a mask while walking around in public on busy streets. For more information about the Commonwealth of Massachusetts guidelines: policies, please visit https://www.mass.gov/info-details/covid-19-updates-and-information#regulations-&-guidance-
Guests are encouraged to wash hands frequently.
Please do not come if you are not feeling well, or if you suspect you have been exposed to COVID19 within the last two weeks. We have adjusted our cancellation policy to accommodate these possible last-minute changes. More information here.
If you become sick during your stay, public health guidelines require you to inform us and make arrangements to depart.
Communication during your stay
We are as concerned about your health as you are, and we know we can all work together to get through these challenging times. In all of these decisions, we are balancing the very real public health impact of COVID-19 with our desire to remain open to your needs. We will continue to do everything possible to keep Woods Hole Inn your safe Cape Cod escape.
In peace and good health,
Amanda and the staff at Woods Hole Inn